Compliance
Privacy & Data Protection
Secure handling of identity verification, settlement operations, and user data infrastructure across the Ardour Exchange treasury platform.
Privacy at a glance
Encrypted by design
Sensitive data protected in transit and at rest.
No data sales
We never sell personal or KYC information.
Secure KYC vault
Identity documents stored in protected infrastructure.
Settlement integrity
Transaction and payout records safeguarded.
Banking safeguards
Payout rails protected with institutional controls.
Why we collect data
KYC Verification
Regulated identity checks for secure account access.
Fraud Prevention
Monitoring to protect settlements and user funds.
Transaction Processing
Executing sell orders and treasury payouts.
Regulatory Compliance
Meeting financial and AML obligations.
Security Monitoring
Detecting unauthorized access and anomalies.
Platform Improvement
Enhancing reliability of settlement infrastructure.
Introduction
Ardour Exchange operates institutional-grade digital asset settlement and treasury infrastructure. This Privacy & Data Protection policy explains how we collect, use, disclose, and safeguard information when you access our platform, complete identity verification, or execute settlement operations.
Information we collect
Identity & account data
- •Full name, date of birth, and residential address
- •Email address and phone number
- •Government-issued identification for KYC verification
- •Bank account details for regulated payouts
Settlement & transaction data
- •Wallet addresses used for deposits
- •Transaction history, order amounts, and timestamps
- •Payout references and settlement status
Technical & security data
- •IP address and device identifiers
- •Browser type, session metadata, and usage analytics
- •Authentication and fraud-prevention signals
How we use your information
- •Identity verification: complete KYC and AML requirements
- •Settlement processing: execute sell orders and treasury payouts
- •Communications: order updates, security alerts, and support responses
- •Compliance: meet legal, regulatory, and audit obligations
- •Security: detect fraud, unauthorized access, and platform abuse
- •Infrastructure improvement: enhance reliability of settlement systems
Security infrastructure
Ardour Exchange applies enterprise security standards across identity verification, banking integrations, and settlement operations.
Enterprise security standards
Data sharing
We do not sell personal data. Information may be shared only when necessary for regulated operations:
- •Legal & regulatory requirements: lawful requests from authorities
- •Trusted service providers: partners supporting KYC, banking, or infrastructure
- •Protection: safeguarding rights, users, and platform integrity
Data retention
We retain personal information for as long as required to deliver settlement services, satisfy regulatory obligations, resolve disputes, and enforce agreements. Transaction and KYC records may be retained for extended periods as mandated by financial regulations.
Your rights
You may exercise the following rights regarding your personal data:
Access Data
Request a copy of personal data we hold.
Correct Data
Update inaccurate identity or account details.
Delete Data
Request deletion subject to regulatory retention.
Request Support
Contact our privacy team for assistance.
Object to Processing
Object to certain non-essential processing.
To submit a request, contact ardourexchange@gmail.com or ardourexchange@gmail.com.
Policy updates
We may update this policy to reflect changes in regulation or infrastructure. Material updates will be published on this page with a revised date. Continued use of Ardour Exchange after updates constitutes acceptance of the revised policy.
Contact
For privacy inquiries or data protection requests:
Support: ardourexchange@gmail.com
Privacy: ardourexchange@gmail.com
Or visit our Support Center.