Legal
Platform Terms & Conditions
Operational terms governing digital asset settlements, treasury services, and secure INR payout infrastructure on Ardour Exchange.
Terms at a glance
KYC required
Identity verification before settlement access.
TRC20 deposits
USDT on TRC20 network only for treasury intake.
INR payouts
Verified Indian banking for regulated disbursements.
Secure settlements
Institutional processing with operational controls.
Fraud monitoring
Active review of transactions and account activity.
Network notice: Only TRC20 deposits are accepted. Incorrect network transfers may result in irreversible asset loss.
Banking notice: Payout timing may vary due to banking rails, CDM availability, and operational verification procedures.
Operational requirements
Platform overview
Ardour Exchange operates institutional-grade digital asset settlement infrastructure enabling users to sell USDT (TRC20) for INR through secure treasury counterparty services. By accessing the platform, you agree to these Platform Terms & Conditions.
Ardour Exchange acts as the sole counterparty for settlement operations. We are not a peer-to-peer exchange, marketplace, or custodial wallet provider for third-party trading.
Eligibility
- •You must be at least 18 years of age.
- •Complete KYC verification before initiating settlements.
- •Provide accurate, current identity and banking information.
- •Maintain a valid Indian bank account for INR payouts.
Services
Ardour Exchange provides the following institutional services:
- •Treasury settlement services for USDT (TRC20) intake
- •Secure INR payout processing via verified banking rails
- •Wallet infrastructure for deposit addressing and reconciliation
- •Identity verification and compliance screening systems
- •Transaction monitoring and fraud prevention controls
Rates & payouts
Rates are dynamically managed based on liquidity and operational conditions and become fixed upon order confirmation. We do not guarantee specific rates or continuous rate availability.
- •Estimated payout window: up to 45 minutes under normal conditions.
- •Delays may occur due to banking rails, CDM availability, or compliance review.
- •Ardour Exchange is not liable for delays caused by banking systems or blockchain networks.
- •Payouts require verified banking details matching KYC records.
User responsibilities
Users are responsible for maintaining secure access to their accounts and ensuring authorized use of credentials, devices, and banking information.
- •Provide accurate identity, contact, and banking details.
- •Deposit USDT exclusively on the TRC20 network to assigned addresses.
- •Comply with applicable laws, AML requirements, and platform policies.
- •Report unauthorized access or suspicious activity immediately.
Platform rights
- •Modify rates and operational parameters as market conditions require.
- •Suspend, restrict, or terminate accounts for policy violations.
- •Refuse or delay service for compliance, security, or operational reasons.
- •Update these terms with notice published on this page.
- •Implement transaction limits and enhanced verification when required.
Prohibited activities
The following activities are strictly prohibited on Ardour Exchange:
No Fraud
Money laundering, terrorist financing, or deceptive activity.
No Multiple Accounts
Creating duplicate or misleading accounts.
No Illegal Activity
Using the platform for unlawful purposes.
No Manipulation
Exploiting, manipulating, or abusing settlement systems.
No False Information
Submitting inaccurate identity or banking details.
Transaction monitoring
Ardour Exchange reserves the right to review, delay, or reject transactions for security, fraud prevention, compliance verification, or operational review purposes. Enhanced due diligence may be applied to high-value or flagged activity.
Risk disclosure
Digital asset settlement involves operational and market risks. Users acknowledge inherent variability in blockchain confirmation times and banking infrastructure.
Risk disclosure
- •Blockchain network delays or congestion affecting deposit confirmation
- •Banking interruptions, CDM availability, or rail maintenance impacting payouts
- •Settlement timing variations during operational or compliance reviews
- •Regulatory or policy changes affecting service availability
Dispute resolution
Disputes arising from platform use shall be addressed through:
- •Direct communication with Ardour Exchange support using registered account email.
- •Operational review and mediation where applicable.
- •Arbitration governed by Indian law as a final resort.
Support & escalation
- 1. Contact support with your registered email and order reference.
- 2. Operational review by our settlement team (typically 2–6 hours).
- 3. Escalation to formal dispute resolution if unresolved.
Email: ardourexchange@gmail.com · Support Center
Limitation of liability
To the maximum extent permitted by law, Ardour Exchange shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from platform use, including loss of profits, data, or intangible losses related to settlement delays, network issues, or third-party banking systems.
Governing law
These terms are governed by the laws of India. Legal proceedings shall be subject to the exclusive jurisdiction of courts in India.
By using Ardour Exchange, you acknowledge that you have read, understood, and agree to be bound by these Platform Terms & Conditions.